Business Services | IT Support, Services and Solutions for SMEs

Our Business Services include IT support and complete solutions for your Data, Upgrades, Repairs, Installations and Health Checks

Business Services are critical for every business big or small. At Jordan IT Solutions we extend comprehensive IT support for businesses across the UK. This covers services related to Data recovery, Data Transfers, Patch Updates, Installations and Upgrades, Repairs and Maintenance of PCs, Laptops and other devices. This also includes Health Checks and remediation as necessary with our professional advice and guidance.

Data Services

Jordan IT Solutions is your trusted partner for comprehensive data services tailored to meet the unique needs of your business. With a wealth of experience and a commitment to excellence, we offer a wide range of data-related solutions designed to ensure the security, efficiency, and functionality of your digital environment.

Our services include:

  1. Backup Data to External HDD: Protect your valuable data with our reliable backup solutions. We securely store your data on external hard drives, providing a safety net in case of unexpected data loss.
  2. Complete Data Erasure: When it is time to retire or upgrade your hardware, count on us to secure data erasure. We ensure that sensitive information is completely removed from your systems, preventing unauthorised access.
  3. Data Transfer Between Computers: Seamlessly transfer data between computers or devices. Our experts ensure a smooth transition while preserving data integrity.
  4. Exact Clone Copy of Your System: Need a replica of your existing system? We create exact clone copies, ensuring that all software and settings are preserved.
  5. Microsoft Security Patch Updates: Stay protected against emerging threats with our Microsoft security patch updates. We keep your systems up to date with the latest fixes and enhancements.
  6. Anti-Virus Updates: Keep your defences strong with up-to-date antivirus software. We ensure your systems are armed against the latest malware and cyber threats.
  7. Safe Online Purchasing and Surfing: We provide guidance on safe online practices to protect your business from cyber threats while ensuring secure online transactions.
  8. Internet and Email Setup: Our experts set up your internet and email services, ensuring a reliable and efficient connection.
  9. Personalised Advice: We offer tailored advice based on your specific needs, helping you make informed decisions to optimise your digital infrastructure.
  10. Wireless Network and Shared Folders: Enhance connectivity and collaboration with our wireless network setup and shared folder solutions.

At Jordan IT Solutions, we are committed to delivering exceptional data services that empower your business, enhance productivity, and safeguard your digital assets. Partner with us for a seamless and secure data experience.

Computer Upgrade, Repair & Advice

At Jordan IT Solutions, we offer comprehensive computer upgrades, repairs, and expert advice tailored to your business. Our extensive range of services is designed to keep your IT infrastructure running smoothly and efficiently, ensuring you can focus on what matters most: your business. We extend the life of your assets so that you don’t make new purchases of devices/equipment when there is an option to diagnose and repair.

Our services include:

Hardware Diagnosis and Repair (Desktop or Laptop): Our skilled technicians can quickly diagnose and fix hardware issues, minimising downtime.

Installation of Necessary Hardware & Software: We provide seamless installations to enhance your system’s performance and security.

Data Backup to External HDD: Safeguard your crucial business data with our reliable backup solutions.

Complete Data Erasure: We ensure your sensitive information is permanently and securely removed from your systems.

File Retrieval: Accidentally deleted an important file? Our experts can help recover lost data.

Windows Recovery: We troubleshoot and restore your Windows system to peak functionality.

System Component Upgrades (PC or Laptop): Keep your technology up to date with our efficient upgrade services.

Personalised Advice /Consultancy (60 Minutes): Consult with our experts to optimise your IT strategy for your unique business needs.

Internet/Wireless Connection Troubleshooting: We resolve connectivity issues swiftly, ensuring uninterrupted productivity.

Peripheral Setup and Fault Diagnosis: Whether it is printers, scanners, or other peripherals, we hae got you covered.

Secure Wipe and Sanitise of Hard Drives

Jordan IT Solutions is your trusted partner for comprehensive computer hardware-related services. Among our core offerings, we specialise in secure wipe and sanitisation of hard drives for businesses. Here is why our services stand out:

Our services include:

Peace of mind – Once the data is gone it is gone forever: At Jordan IT Solutions, we understand the critical importance of data security for businesses. Our Secure Wipe and Sanitisation services ensure that once data is erased, it is gone forever. You can trust us to protect your sensitive information from falling into the wrong hands.

Stringent Data Sanitising Standards: At Jordan IT Solutions, we adhere to industry-leading data sanitising standards, including the US DOD 5220 3 & 7 pass data sanitising standard and the British HMG IS5 1 & 3 Pass method standard. These protocols ensure thorough and irreversible data removal, safeguarding your organisation’s confidential information.

Fully Detailed Erase Certificates: We take transparency seriously. With our services, you receive fully detailed erase certificates for every sanitised hard drive. These certificates provide tangible proof of the complete eradication of data, facilitating compliance with regulatory requirements and enhancing accountability.

Installation and Set-up Services

At Jordan IT Solutions, we can install new office computers, install Windows or other Operating system components, install your wired / wireless network to connect your device online, walk you through the installations, care, install additional software that you may own/ subscribe. We also set-up printers, main accounts and migrate data for users from old mail accounts to new ones. We give you complete peace of mind setting you up for success!

  • Computer Installation Service: This service is designed to ensure a hassle-free and efficient setup for your new office computers, saving you valuable time and resources while guaranteeing a seamless computing environment.
  • Unpack, check, and install your new computers in your office and set up Windows: Our experts handle the entire process of physically unpacking and verifying the new computer systems, in addition to configuring the Windows operating system, so your computers are ready for immediate use upon delivery.
  • Connect to an existing wired or wireless network (Site survey will be required): We go the extra mile to integrate your computers into your existing network infrastructure, performing a site survey if necessary, ensuring that your devices are seamlessly connected for optimal performance.
  • Give an overview of your new system and pre-installed software: As part of our service, we provide you with a comprehensive overview of the newly installed systems and their pre-loaded software, helping you quickly acquaint yourself with your new technology assets.
  • Add additional software or your own bespoke software: We offer the flexibility to expand your software environment by installing any additional applications you require, including custom, proprietary software, to meet your unique business needs.
  • Transfer or Migrate users’ data and settings as required: Our team takes care of the complex and often time-consuming process of migrating user data and personalized settings, ensuring a seamless transition to the new computer systems with minimal disruption.

Install stand-alone or network printers if required: To further streamline your office operations, we provide printer installation services, catering to both stand-alone and networked printer configurations, enhancing your office’s overall productivity and convenience.

Computer Health Check

We remove any malware or virus attacks for your computers, optimise PC performance, update security patches, clean your system inventory and more.

Residential Computer
  • Remove any viruses and spyware: This service involves a thorough scan and removal of malicious software, viruses, and spyware from your computer, ensuring a secure and malware-free environment, protecting your data and privacy.
  • Optimise your computer’s performance: We work to enhance your computer’s speed and responsiveness by eliminating unnecessary background processes and applications, resulting in a faster and more efficient computing experience for you.
  • Update the latest security patches from Microsoft: Your computer’s security is our priority. We ensure it is up to date by installing the most recent security patches and updates from Microsoft, minimizing vulnerabilities that could be exploited by cyber threats.
  • Full system clean – internally & externally: We perform a comprehensive cleaning service, both internally and externally. This includes dusting and cleaning the physical components of your computer, as well as optimizing software for better performance, resulting in an improved overall computing experience.
  • Safe online purchasing and surfing: Our experts provide valuable guidance on safe online practices, educating you on how to make secure online transactions and browse the web without compromising your personal information or financial data.

Advice on Security Software: We offer personalized recommendations and advice on security software solutions that best suit your needs, ensuring that your computer remains well-protected against evolving cyber threats, offering peace of mind in an increasingly digital world.

Benefits of our services:

  • Back up data to External HDD
  • Completely erase data from your system
  • Data transfer between computers
  • Exact clone copy of your current system
  • Update latest security patches from Microsoft
  • Update Anti-virus
  • Safe online purchasing and surfing
  • Setup your internet and email
  • Personalised advice on your needs
  • Wireless network and shared folders